How skilled are you at managing and diffusing difficult situations?
The ability to effectively deal with escalating conflicts and tension at work is one of the hallmarks of a strong leader. As someone who is in an executive position with many people reporting to you, this ability to address interpersonal conflict is critical.
This assessment will help you determine whether you are good at diffusing employee tensions, managing conflict, negotiating difficult situations, and easing hostility in employees or customers. Results will indicate your relative strengths and weaknesses in these areas.
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